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Telework: beware of psychosocial risks

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In the face of the health crisis, teleworking has been widely developed and the conditions under which it is carried out are likely, in certain situations, to expose employees to health and safety risks.

Today, situations are very diverse: some employees remain in telework while others, because their activity requires it, are full-time in the company.

For employees who have never teleworked, the adaptation can be difficult and it is necessary to know the psychosocial risks in order to pay attention to them. Here they are:

  • Difficulty in separating the professional and private spheres;
  • Isolation from the group, even a feeling of abandonment;
  • Changes in interpersonal relationships;
  • Difficulty in accessing information;
  • Long working hours;
  • Increased mental workload;
  • Questioning the meaning of work ;
  • Too much autonomy in the face of work and possible problems;
  • Difficulty in managing technical problems when using digital tools;
  • Decreased motivation;
  • A feeling of dehumanization in the relationship with management (control, reporting, etc.).

For telecommuting employees, it is therefore recommended to:

  • if possible, move to a dedicated work space (or better still, an isolated room) so as not to be disturbed,
  • to permanently adapt a workstation so as to be able to work in good conditions and to limit the risks of musculoskeletal disorders,
  • organize their work by :
    • taking regular breaks to allow for visual rest phases and to avoid maintaining a sitting posture for too long,
  • use all available communication tools: email, telephone, chat, shared documents, video conferencing, collaborative work tools, shared agenda,
  • arbitrate, depending on the subject, its importance and sensitivity, between telephone, video, e-mail or instant messaging.

If you are teleworking and wish to discuss the situation, do not hesitate to talk to your manager, to Coralie Leneveu, our HRM or to the occupational health department.

  • 2021-04-27
  • Groupe FIVA

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